Frequently Asked Questions

Mobile car detailing is a professional cleaning and restoration service that comes to your location. We bring all the necessary equipment and products to thoroughly clean, polish, and protect your vehicle at your home, office, or any location in Ottawa. It's the ultimate convenience – no need to drive to a shop or wait around for hours.

The time varies based on the service and your vehicle's condition. An Express Detail typically takes 1-2 hours, a Full Detail takes 3-5 hours, and our Premium Deep Detail can take 6-8 hours. We'll give you a more accurate estimate when you book based on your vehicle size and condition.

No, you don't need to be present the entire time. We just need access to your vehicle and a parking spot within reasonable distance. Many clients provide us with their keys and go about their day. We'll notify you when we're finished!

We service all areas of Ottawa including downtown, Kanata, Nepean, Barrhaven, Orleans, Gloucester, and surrounding areas. Contact us to confirm if your location is within our service area – we cover the vast majority of the Ottawa region.

We monitor weather conditions closely. For exterior detailing, we'll reschedule if there's rain or heavy wind. Interior services can typically still be performed in covered areas like garages. We'll always communicate with you to find the best solution.

Absolutely. We use only premium, professional-grade products that are safe for all vehicle surfaces. Our team is trained on the proper techniques and products for different vehicle types, paint finishes, and interior materials.

We recommend a Full Detail every 3-4 months to maintain your vehicle's appearance and protect its surfaces. However, this depends on your vehicle usage, parking conditions, and personal preferences. Our team can suggest a maintenance schedule tailored to your needs.

Yes! We stand behind our work 100%. If you're not completely satisfied with any aspect of our service, let us know within 48 hours and we'll return to address any concerns at no additional charge.